Frequently asked questions

Are the images captured by Ancelia stored?

No, only data regarding the guest are stored in the medical history, which is only accessible to healthcare personnel.

Does Ancelia comply with the GDPR?

Yes, since its inception, TeiaCare has been very aware and concerned about issues regarding personal data protection and compliance with the EU General Data Protection Regulation.

What is the added value for nursing staff and nursing assistants?

Ancelia allows nursing staff and their assistants to keep constant tabs on the various guests in the elder care facility and to intervene promptly in the event of an emergency. Better security, better supervision, less mistakes.

How can I request this system for the facility where my loved one is living?

Contact us at your convenience for a customized estimate. We will be happy to help you!

Your innovative solution is under testing. How can you guarantee information security if there were any malfunctions?

Our archive is protected and secure from an IT point of view, the data we process are only in anonymous or encrypted form. Only the doctor, the healthcare facility or the healthcare personnel have access to and can process resident data.