Privacy Policy

TeiaCare srl with registered offices via Nino Oxilia 23 20127 Milano (Italy), in its capacity as data controller regarding the processing of personal data pursuant to the Italian applicable law on data protection pro tempore in force (“Italian Data Protection Law”) and the EU Regulation 679/2016 – General Data Protection Regulation (“GDPR”) (hereinafter Italian Data Protection Law  and GDPR are collectively referred to as “Applicable Law”) recognizes the importance of personal data protection and considers that preserving the confidentiality of your personal data is one of the main objectives of its activity.

Before providing any personal data, TeiaCare srl invites you to carefully read this privacy policy (“Privacy Policy”), since it contains important information regarding the personal data protection and security measures adopted in order to ensure confidentiality and full respect of the Applicable Law. Moreover, this Privacy Policy is intended for the website www.teiacare.com (“Website”) whilst it does not apply to other websites that could potentially be accessed by clicking external links; Is to be construed as an information notice pursuant to Article/Section 13 of the Applicable Law, intended for those who interact with the Website.

TeiaCare srl informs you that processing of your data will be carried out in accordance with the principles of, lawfulness, fairness, transparency, accuracy, purpose and storage limitations, data minimization, integrity and confidentiality. Your personal data will be processed in accordance with the legislative provisions of the Applicable Law and of the confidentiality obligations included therein.


1. DATA CONTROLLER

Pursuant to the Applicable Law, the data controller of the processing activates carried out through the Website is TeiaCare srl as defined above. 

The Data Protection Officer is lawyer Di Giacomo Luisa Annamaria with office in Torino, corso Matteotti n. 44, tel. 011.5623588, fax 011.5624225, email: digiacomo@luisadigiacomo.it, PEC: luisaannamariadigiacomo@pec.ordineavvocatitorino.it

2. PERSONAL DATA SUBJECT TO PROCESSING

Personal Data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person.

By means of the Website, TeiaCare srl collects the following Personal Data:

 a. Browsing Data

The computer systems and software procedures used to operate the Website collect some Personal Data, the transmission of which is an integral part of Internet communication protocols. This information is not collected to be associated with you but, by its very nature, it may allow you to be identified by processing and associating it with data held by third parties. Among collected Personal Data there are IP addresses or domain names of the devices used by you to connect to the Website, the URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file received as a reply, the numeric code indicating the status of the reply given by the server (successful, error, etc.) and other parameters regarding your operating system and device environment.

This data is used exclusively for the purposes of obtaining anonymous statistics on the use and proper functioning of the Website to control its correct functioning, to enable TeiaCare srl to correctly provide the various functionalities to you, as well as for security reasons. These Personal Data may also be used to ascertain any liability in cases of alleged computer crimes against the Website or against third parties and they will be deleted after 7 days.

b. Data provided on a voluntarily basis

By means of the Website you may voluntarily provide Personal data such as name, e-mail address for subscribing the on-demand service newsletter, or to contact TeiaCare srl via the “Contact Us” form. TeiaCare srl will process these data in accordance with the Applicable Law and on the presumption they refer to you or to third parties who have authorized you to provide them pursuant to an appropriate legal basis which legitimize the processing at stake. In this case, you act as an independent data controller, assuming all relevant obligations and responsibilities according to the Applicable law. In this regard, you hence waive, in the full sense of the term, the right to all disputes, claims, claims for damages due to processing etc., which may be submitted to TeiaCare srl of the said third party whose Personal Data have been processed through your use of the Website in breach of the Applicable Law.

c. Cookies and similar technologies

TeiaCare srl collects Personal Data using cookies. You may find further information on the use of cookie and similar technologies here.

3. PURPOSES OF THE PROCESSING AND VOLUNTARY OR OBLIGATORY NATURE OF PROVIDING THE DATA

The Personal Data that you provide by using the Website will be processed by TeiaCare srl for the following purposes:

a. Purposes related to the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g., contact request made by using the “Contact Us” form available on the Website, registration to the on-demand service newsletter, gift card);

b. Purposes related to research/statistical analyses on aggregated or anonymous data, without the possibility of identifying the data subject, aimed at measuring the functioning of the Website, traffic, usability, and interest;

c. Purposes related to the compliance with a legal obligation to which TeiaCare srl is subject;

d. Purposes necessary for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity.

The legal basis for the processing of Personal Data for the purposes referred to in point a) is the provision of a service or the response to a request that does not require you prior consent under the Applicable Law.

The purpose referred to in point b) does not imply the processing of Personal Data, whilst the processing for the purpose referred to in points c) and d) constitutes a legitimate processing of Personal Data within the meaning of the Applicable Law because, once the Personal Data have been provided, the processing is indeed necessary to comply with a legal obligation to which TeiaCare srl is subject or for the establishment, exercise or defense of legal claims.

Providing your Personal Data for the above-mentioned purposes is voluntary, however, any refusal to provide such data may not allow TeiaCare srl to reply to your requests and to comply with legal obligations to which TeiaCare srl is subject.

4. MODALITIES

1. Logic and tools. In relation to the aforementioned purposes, the processing takes place using manual, IT and telematic tools with logic strictly related to the aforementioned purposes and, in any case, in order to guarantee the security and confidentiality of the data and with your commitment to communicate to us promptly any corrections, changes and updates. Said processing may be carried out on behalf of the Data Controller for the purposes and with the methods described above and in compliance with criteria suitable for guaranteeing security and confidentiality, by companies, studies, entities and external collaborators appointed as Managers and only as regards the treatments made by them.

2. Particular categories of data. None of your personal data at the Data Controller are attributable to the definition of “Particular categories of data” of art. 9 of EU Regulation 2016/679. If such data were transmitted by you, in the absence of your explicit written consent, we will delete them immediately.

5. RECIPENTS

Your Personal Data may be disclosed, in close relation to the purposes specified above in section 3, only to:

  1. subjects necessary for order fulfillment of the services offered through the Website e.g., sending e-mails and analyzing data, which typically process Personal Data on behalf of TeiaCare srl as data processors.
  2. persons authorized by TeiaCare srl to process Personal Data, that are committed to/ or under an appropriate statutory obligation of confidentiality (e.g., employees and lawyers of TeiaCare srl) (a. and b. are hereinafter collectively referred to as “Recipients”);
  3. law enforcement agencies and public authorities when so required by the Applicable Law.

6. TRANSFERS

Some of your Personal Data are transferred to Recipients who may be established outside the European Economic Area. TeiaCare srl ensure that the processing of Personal Data by these Recipients is carried out pursuant to the Applicable Law. In fact, the transfer of Personal Data is based alternatively on an adequacy decision or the Standard Contractual Clauses issued by the European Commission. 

7. DATA RETENTION

TeiaCare srl will process your Personal Data only for the duration necessary to achieve the purposes described in section 3 (e.g., TeiaCare srl will process your Personal Data for the on-demand service “ICT Insider” until you will decide to unsubscribe). Apart from the above, TeiaCare srl will retain your Personal Data for a period of time necessary or permitted to comply with the Applicable Law (Artt.2946 and 2947(1)(3) of the Italian Civil Code). Further information regarding the period of retention of Personal Data and the criteria used to determine such period may be required writing to privacy@teiacare.com.

8. YOUR RIGHTS

Pursuant to and to the extent allowed by the Applicable Law, you have the right, at any time, to request to TeiaCare srl access to, rectification, erasure, restriction of the processing concerning your Personal Data or to object to relevant processing activity and to receive in a structured, commonly used and machine-readable format the Personal Data concerning you.

Requests to exercise your rights must be sent to the following address: privacy@teiacare.com.

In any case, pursuant to the Applicable Law, you have the right to lodge a complaint with the relevant supervisory authority (the Italian Garante) if you believe that the processing of your Personal Data is against the Applicable Law.

9. AMENDMENTS

This Privacy Policy came into force on 08th February 2019. TeiaCare srl reserves the right to amend or to update its content, whether in whole or in part, including following changes in the legal and regulatory obligations regarding data protection. TeiaCare srl will inform you on such amendments and updates through their publication on the Website as soon as they are adopted, and they will be binding from the moment of their publication. TeiaCare srl therefore invites you to visit this section of the Website regularly in order to be aware of the most recent and updated version of the Privacy Policy, so that you are always updated on the processing activities that TeiaCare srl carries out.


The present Cookie Policy is integral part of TeiaCare srl Privacy Policy available here.

This site uses cookies, including third parties, to offer services in line with the preferences of the navigator and in some cases to send advertising messages. By closing the banner of the brief information on cookies on the site, scrolling the pages, clicking on a link or continuing navigation in any other way, you are consenting to the use of cookies. If you want to learn more or opt out of all or some cookies, read the following entirely.

1. Definitions and characteristics of cookies

Cookie and similar technologies are information sent/read by websites and apps on your devices during their first visit, which are then transmitted back to those websites and apps during the next visit. Thanks to cookies and similar technologies, websites and apps remember your actions and preferences (such as login data, the default language, font sizes, additional display settings, etc.) so that they do not need to specify them again on the next visit.

These technologies are used to perform IT authentications, session monitoring, and to store information about the activities of users who access a service, and may also contain a unique identifier that allows for monitoring of user experiences on the site for statistical or advertising purposes.

There are indeed various types of cookies, depending on their features and functions, and these may remain on your device for different periods of time: so-called session cookies, which are automatically deleted when you close your browser; and so-called persistent cookies, which remain on your device until a pre-established date.

According to the Applicable Law, your prior explicit consent for the use of cookies is not always required. In particular, such consent is not required for “technical cookies”, i.e. those used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or as strictly necessary to provide a service explicitly requested by the user. In other words, cookies which are indispensable for the operation of a website or to perform tasks requested by the user.

On the other hand, your prior consent is instead required for non-anonymized “analytics” and “profiling” cookies, i.e. those aimed at providing analytical statistics of the usage of a website or those creating profiles for users in order to send them advertising messages in line with the preferences they have expressed while surfing the web.

2. Types of cookies used by the Website and the possibility of (de-)selection

While navigating the Website, you will receive the following cookies:
Third-party cookies, i.e., cookies from websites or servers other than that of TeiaCare srl. Please note that these third parties, listed below with the corresponding links to their privacy policy and opt-out mechanisms, are processing your Personal Data as data processors on behalf of TeiaCare srl. Indeed, such third-party providers have signed data processing agreements with TeiaCare srl and cookies have been anonymized by means of masking IP addresses. Third party cookies are:

– Google Analytics. These cookies help TeiaCare srl to analyze the performance of the Website. To opt-out from Google Analytics cookie, you may download and install the Google Analytics opt-out browser add-on. This add-on instructs Google Analytics JavaScript (ga.js, analytics.js, and dc.js) to prohibit sending information to Google Analytics. The browser add-on is available for most modern browsers. Learn more about the Google Analytics opt-out browser add-on here.

– Worpress. These are technical cookies provided by WordPress in order to enhance the navigation of the Website (i.e. proving the Website in your own language, if available). If you want to disable such cookies, please refer to WordPress’s privacy policy available at the following links: https://en.support.wordpress.com/cookies/ and https://automattic.com/privacy/

Google YouTube

Google Maps

3. How to view and modify the cookies through your browser

You may authorize, block or delete (in whole or in part) cookies through the specific functions of your browser. However, in the hypothesis in which all or some of the cookies are disabled, it may not be possible to consult the Website, or certain services or certain features of the Website may not be available or may not work properly and/or you may be forced to change or manually enter some information or preferences each time you visit the Website.

For more information on how to set preferences on the use of cookies through your browser, consult these instructions:

Internet Explorer
Firefox
Safari
Chrome

The links above may be subject to changes in the weather not due to the site. The same information is, however, easily available using a search engine. If your browser is not present, refer to the cookie information provided by the browser itself. If you use a mobile phone, consult the relative manual for further information. Following disabling cookies through the browser settings, we remind you of the need to always eliminate them from those already present before disabling them.